Shipping Policy
1. Shipping Processing Time
All home and daily necessities orders will be processed within 1–3 business days after payment confirmation. Orders placed on weekends and official holidays will be processed on the next working day. We strictly inspect all household products before shipment to ensure no damage, defect or missing parts.
2. Shipping Scope & Carriers
We provide global shipping services for daily home goods, storage supplies, kitchenware, bathroom accessories and other household products. We cooperate with reliable international logistics carriers to ensure stable and safe transportation. The specific shipping carrier will be automatically arranged according to the customer’s delivery address and product type.
3. Shipping Time
Standard shipping: 7–15 business days. Expedited shipping: 3–7 business days. Remote areas may require 2–5 additional working days. The delivery time is for reference only, which may be affected by customs inspection, weather conditions and logistics delays.
4. Shipping Fees
Shipping fees are calculated based on product weight, size and delivery destination. We regularly launch free shipping activities for household daily products. The specific shipping cost will be displayed on the checkout page before order payment.
5. Order Tracking
After the order is shipped, we will send a tracking number and logistics query link to your registered email. You can check the real-time transportation status of your home goods order at any time.
6. Undeliverable & Returned Packages
If the package is returned due to incorrect address, unreachable contact information or customer refusal to receive, the secondary shipping fee will be borne by the customer. We will not be responsible for logistics losses caused by customer personal reasons.